Terms Of Service

TERMS OF SERVICE

Welcome to SOHSUNN.

These Terms of Service govern your access to and use of our website, products, services and any purchases made through our online store. By visiting our website or purchasing from SOHSUNN, you agree to these Terms.

1. GENERAL CONDITIONS

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

You may not use our website or products for any unlawful or unauthorised purpose.

We reserve the right to refuse service, cancel orders or restrict access to the website where reasonably necessary, including in cases of suspected fraud, misuse or violation of these Terms.

2. PRODUCTS AND AVAILABILITY

We make every effort to display our products, colours, images and descriptions as accurately as possible.

However, colours and appearance may vary slightly depending on your device, screen settings, lighting or photography.

All products are subject to availability. We may limit quantities, discontinue products or update product information at any time.

3. PRICING AND PAYMENT

All prices displayed on our website are shown in the currency selected or made available through the store.

Prices, promotions and offers may change without notice.

You agree to provide current, complete and accurate billing and payment information when placing an order.

We reserve the right to cancel or refuse an order where there is an obvious pricing error, suspected fraud, unauthorised payment activity or another legitimate reason.

4. ORDERS

Placing an order does not guarantee acceptance.

An order is considered confirmed once payment has been successfully processed and you receive an order confirmation from SOHSUNN.

We may contact you if additional information is required to process your order.

If we are unable to fulfil an order, we will notify you and provide an appropriate refund where required.

5. SHIPPING

Shipping times are estimates only and may vary due to location, carrier delays, customs, public holidays or circumstances outside our reasonable control.

For further information, please refer to our Shipping Policy.

6. RETURNS AND REFUNDS

Returns, refunds and exchanges are handled in accordance with our Returns & Refund Policy and applicable consumer law.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

7. PROMOTIONS AND DISCOUNTS

Promotional offers, discount codes and special offers may be subject to specific conditions.

Unless stated otherwise, promotions:

• cannot be combined with other offers;
• have no cash value;
• may be limited to selected products, customers or periods;
• may be changed or withdrawn where permitted by law.

Any specific promotional terms displayed at the time of purchase form part of these Terms.

8. INTELLECTUAL PROPERTY

All content on this website, including the SOHSUNN name, logos, graphics, photographs, product imagery, text, design elements and branding, is owned by or licensed to SOHSUNN unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish or commercially use our content without prior written permission.

9. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use services provided by third parties, including payment providers, shipping providers and ecommerce technology providers.

We are not responsible for the content, availability or practices of third-party websites that we do not control.

Your use of third-party services may also be subject to their own terms and policies.

10. WEBSITE ACCURACY AND AVAILABILITY

We aim to keep the website accurate, secure and available.

However, we do not guarantee that the website will always be uninterrupted, error-free or free from technical issues.

We may update, modify or temporarily suspend parts of the website where reasonably necessary.

11. PROHIBITED USE

You must not use the website to:

• engage in unlawful or fraudulent activity;
• interfere with the security or operation of the website;
• attempt to gain unauthorised access to systems or accounts;
• transmit malicious software or harmful code;
• copy or misuse our intellectual property;
• provide false or misleading information.

12. PRIVACY

Your personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, SOHSUNN will not be liable for indirect or consequential loss arising from your use of the website or products.

Nothing in these Terms excludes or limits any liability, guarantee, right or remedy that cannot lawfully be excluded or limited under applicable law.

14. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, website, services or legal obligations.

The latest version will always be available on this page.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

15. GOVERNING LAW

These Terms are governed by the laws applicable to the business operating SOHSUNN and, where relevant, the mandatory consumer protection laws that apply to you.

16. CONTACT US

If you have any questions about these Terms, please contact us at:

contact@sohsunn.com

SOHSUNN
Made for Endless Summers.